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Leeski_Clan's avatar
Leeski_Clan
Explorer
Dec 02, 2018

How long does warranty approvals typically take?

We bought a new 2018 Palomino Columbus Compass 5th wheel in March 2018 and got the dreaded crack under the bedroom slide late August. I emailed pictures to Palomino Customer Service and they told ...
Seeking Advice
Leeski_Clan's avatar
Leeski_Clan
Explorer
Dec 02, 2018
dodge guy wrote:
It should have been fixed by now. They are stringing you along. no reason this should take this long. I would go over whoever you are talking to and find someone higher up at Forest River.


I have the email address of the Customer Service Manager at Palomino, I'll send her an email tonight and follow up with a phone call tomorrow. I'm too patient sometimes.

Thank you,
Larry & Sylvia

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