Forum Discussion

Leeski_Clan's avatar
Leeski_Clan
Explorer
Dec 02, 2018

How long does warranty approvals typically take?

We bought a new 2018 Palomino Columbus Compass 5th wheel in March 2018 and got the dreaded crack under the bedroom slide late August. I emailed pictures to Palomino Customer Service and they told ...
Seeking Advice
downtheroad's avatar
downtheroad
Explorer
Dec 03, 2018
This smells a little off. I think they are trying to find a way to get out from under this and blame you for the damage...
Be careful. Document EVERY thing... contacts, phone calls, pictures, forms...
Keep the pressure on.

Good luck with it...and please post back.

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