downtheroad wrote:
This smells a little off. I think they are trying to find a way to get out from under this and blame you for the damage...
Be careful. Document EVERY thing... contacts, phone calls, pictures, forms...
Keep the pressure on.
Good luck with it...and please post back.
That is the first thing that came to my mind when they wanted the dealership to provide pictures of my truck & 5th hitch and videos of me hitching and unhitching.
I emailed the Manager of Customer Service at Palomino for an update. I'll be sure to update this thread if / when I hear back.
Thanks for the advice. Cheers.
Larry & Sylvia
