Forum Discussion
Ralph_Cramden
Dec 03, 2018Explorer II
Toolguy5 wrote:bikendan wrote:Leeski Clan wrote:
The dealer I bought the RV from is in Nebraska, I live in Western Canada. (Saved ~$10,000) Palomino Customer Service told me to bring it to any Forest River dealer so I did but they are not a Palomino dealer. I wonder if that make any difference.
there's your answer. since you didn't buy from that dealer, they're putting you at the back of the line and are in no hurry to do the warranty work.
Common dealer practice. they're just coming up with excuses not to do it.
Yep that more then likely is the problem.
Ooooooh the big bad RV Dealer. If I was an RV dealer and someone bought elsewhere to save a few bucks, they would go to the end of the line in my service department for warranty work also. I see nothing wrong with such a policy. It all starts with the manufacturer and RV Industry in general for having such policies in place to begin with and its all clearly stated on every manufacturer brochure or website ever made. So belly ache as required.
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