Forum Discussion
temccarthy1
Dec 02, 2015Explorer
I had a tree limb fall and pierce my slideout roof in early October on my almost new 2014 Bullet TT. insurance claim with Geico. They bumbled around and passed the buck to different agents that took 10 days before they came out and assessed it. Then the estimate was very low at only $495. I was suspicious since there was a 6 " hole clear through the roof and then realized they left out the wood part of the roof, only had the rubber cover! Called my selling dealer to make an appt and brought it there. They did an estimate that was $2000... 4 times higher! Geico sent another agent to the dealer, that took another 5 days since 70 miles away and he concurred that dealer estimate was correct.They approved the $2000... Then parts were ordered and even though dealer said "it will take 3 days to fix" here I sit SIX weeks later and not finished!.. Lots of excuses like other damage claims and "busier than normal" at this normally slow time. Long story short---- it will be 2 MONTHS from when I had the damage when I finally get it back.( Keystone dealer in Turnersville, NJ) Will never take it there again and not happy with Geico either. Apparently from what I read on these forums, not many dealers in the RV business are worth their salt with problem being extremely slow service.. Much different than the big 3 car companies who have a much higher level of service! No one would ever wait 8 weeks to have car damage repaired from a collision. I have had several ( deer, fender bender) and had it back in 1 week with far more than $2000 damage!
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