Forum Discussion

happybooker1's avatar
happybooker1
Explorer
Jun 04, 2013

How Long Should I have to wait for a title??

I've been trying to pay off my trailer from RVW and get the title now since around March 12. I have called, left voicemail messages, emailed etc. probably 30-40 instances of TRYING to get someone to (1) take the payment for the trailer via credit card (which cleared my CC company April 23 -- over a MONTH later) and (2) TRYING to get the title sent to me. I can talk to NO ONE about what the hold-up is. But I sure don't think it should take SIX WEEKS to get a title.

Mike Durnell doesn't have voice mail, but I have emailed him, called him -- and left NUMEROUS messages with my home phone, cell, and work numbers. No response. FINALLY I got an email May 10 from Candy Durnell about the correct VIN number for the trailer. I emailed her right back, thinking 'ok NOW I'll get the title'. I gave it until May 17 to get the title, then called. I was on hold nearly NINE minutes, then cut off. I called back and was told 'Candy's not in' so I left her a VM asking her to call me with my cell phone number. No call, nothing.

I called her AGAIN 3 times the following week, and emailed her once about the title. No answer to anything. On Monday May 20 I talked to her and she admitted she 'forgot all about my title'. A few days later (would have to look up my records to see exact date) I got another email from her asking for my correct home address. I emailed right back with my address. No further correspondence. "Great" I thought "the title's coming now".

I called May 30 when I STILL didn't have my title and left her a VM with all my phone numbers. No call back. I have called her twice more up to today, left a VM asking her to call with all my numbers AGAIN -- no answer.

Maybe they're afraid I'll dispute the payment with the CC and want to wait the 90 days until it's too late? I'd just like ANYONE to call me and talk to me or email me!! And this title was with Mike Durnell/RVW -- not a bank.

30 Replies

  • Linkedin shows a Mike Durnell as the marketing guy at RV Wholesalers in Lima Ohio.
  • A quick Google search yielded a ton of bad information about Mike Durnell and RVW in California. If that is who you are dealing with, I suggest you get legal advice immediately.
  • People are not going to be able to give you any accurate advice without a lot more information. First who the heck is Mike Durnell and what is RVW? If if is a dealer and he is the owner the title isn't going to be in his name. Probably isn't even in his possession. His bank will be holding the title if he has the rig floor-planned. If you ordered a new unit, the title won't be transferred until the manufacturer gets paid. If you bought a used vehicle, it can take several months for the title to get into your name since the loan the previous owner had on the rig has to be paid off by the dealer, the bank that was paid off usually waits two weeks to be sure the check is good, then they tell their records department to find the title, sign off on the lien and then send it to the dealer. The dealer then gets the title, attaches the new titling information and sends it on to the state to record any new liens and issue a title in the new owner's name. Depending upon the state that can take hours to months. If there are multiple states involved, it can be even more complicated. Honestly, most vehicle dealerships do not accept credit cards for full payment precisely for the reason you mentioned, a disputed charge. Vehicle dealerships are all about cash flow, a few $20,000 credit card disputes that can take months to sort out can break a dealer pretty quick. And as these forums show, you can dispute those charges and hurt the dealer without valid reasons. In those cases, the dealer will get their money in the end, but they may be forced out of business in the interim.
  • rockhillmanor wrote:
    Not all of us know what RVW is, what or where it is?

    If this is a dealership in your town you should be going down there in person and not leaving until you have your title.

    I'm guessing he is referring to RV Wholesalers....??

    HERE
  • Dept of Motor Vehicles for your state would probably be interested in this story.
  • They probably sold your note and are now just the middleman in the transaction. Might not even know where your title is. Contact your state DMV and the Better Business Bureau.
  • I'll guess you're not dealing with a reputable finance company.

    Have your attorney write a letter stating the date you'd like the title in hand.

    -Tom
  • Titles are a legal requirement and perhaps it's time to quit dealing with non-responsive people and go to your local county auditor/title bureau.
  • Wondering why you didn't write a check. Seems like it would have gone through faster.
  • Not all of us know what RVW is, what or where it is?

    If this is a dealership in your town you should be going down there in person and not leaving until you have your title.

About RV Tips & Tricks

Looking for advice before your next adventure? Look no further.25,164 PostsLatest Activity: Sep 20, 2025