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tsetsaf's avatar
tsetsaf
Explorer III
Jan 26, 2016

Huge Electricity Bill - Plot Thickens

Original thread here

Thank you everyone for the feedback on that thread. I have some updates and the topic changes a bit so figured I would start a new thread...

1. We have tested every electric appliance

So we spent an hour switching on and off every single electric appliance, water pump, spa, etc etc. Nothing was out of whack. The biggest drainers were the space heaters, followed by the dry cycle on the washer and then the other electric appliances.

2. Checked the meter - it was read wrong

Here we are 10 days after it was "read" and we are 65 under the reading.

3. Called the electric company

They are sending someone out to re-read the meter but we are now pushing to have the meter tested.

Questions for you and your experiences:

1. Can a power outage cause damage to a meter?
2. Could the backup generator have caused damage to said meter? (different circuit but who knows)
3. Any other feedback on trying to rectify this?

We did the math and assuming max usage of all the electrical appliances during the cycle we can only get to 2500 KWH (still crazy high but that is the math). They are billing us 3,000 KwH more!
  • I agree with Byrogie. And my experience is that the power company has no issue with adjusting the bill if they find a new reading doesn't jive with what they had initially.
  • While anything is possible, meters are very robust and will seldom fail. Furthermore, failures are almost always limited to failure to read usage, not run up some ridiculous bill. Do you know if the meter is read remotely or if there is a meter reader that visits the address. If someone physically reads the meter, it is possible for them to misread it or to transpose some numbers or for the data entry person to misread their writing. That can cause a temporary long or short reading that gets straightened out at the next reading.
    Many older systems not on electronic reading estimate usage and only actually read the meters quarterly or less. This can result in a very large, unexpected bill if they have estimated low in the period in question. Then there is the issue in California of seasonal rates. Where my winter home is, the winter rate is around $.14 per kilowatt hour. In the summer that rate jumps to $.37 which is insane, but you pay what you have to pay. No wonder solar companies are thriving in the California Desert. Power companies generally give little leeway when it comes to adjusting bills, so hopefully it is an error. If it is actual usage, the best you can hope for is a payment plan if The $800 bucks isn't doable in one lump sum.
  • First task when receiving any abnormal bill is a call to the utility for meter verification......
  • It was just simply misread. Happens fairly often. Just ask them to adjust your bill.

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