I bought a 2017...but its actually a 2016
Late July 2016 I bought a 2017 Grand Design Imagine 2800bh. The dealer at the time had only 2017 models on the lot, 2016’s were gone and only 2016 literature was available.
90 days after my purchase Grand Design released a well planned and advertised list of updates and design changes at the factory. They did so all at once in September (not incrementally) without changing the model year or model number.
Thus my 2017 is not a 2017…it is a 1:1 match for 2016 models and literature.
While I'm happy with my 2800bh I feel very deceived by Grand Design.
Many will say this is normal, that these are mid-model year updates, incremental updates, and or rolling updates. While that is common, look again what happened here. This was not one, two or even three major or minor updates during a model year of production. And my unit is not missing just a few “rolling updates” compared to the advertised 2017’s. I am missing ALL significant design changes and a DOZEN or so updates and standard items that were once options.
In short, Grand Design deceptively bumped the model year on their 2016 versions just ahead of their very well known and significant 2017 model changes were put into production, advertised the updates, and made the cut off date well known. This is anything but a rolling change!
If you have been deceived by an RV manufacture similar to this...please file a complaint.
File BBB complaint here;
https://www.bbb.org/northernindiana/business-reviews/recreational-vehicles-dealers/grand-design-rv-in-middlebury-in-90096345
FTC complaint (follow the Automotive path I was directed)
https://www.ftccomplaintassistant.gov/#&panel1-1
The image below is the advertisement released on 9-14-16 by Grand Design and the spreadsheet below that is my own, that shows only the differences between my unit and real 2017 units. (I am actually missing a couple items, and I purposely excluded 3 other true rolling changes made after September 2016)
90 days after my purchase Grand Design released a well planned and advertised list of updates and design changes at the factory. They did so all at once in September (not incrementally) without changing the model year or model number.
Thus my 2017 is not a 2017…it is a 1:1 match for 2016 models and literature.
While I'm happy with my 2800bh I feel very deceived by Grand Design.
Many will say this is normal, that these are mid-model year updates, incremental updates, and or rolling updates. While that is common, look again what happened here. This was not one, two or even three major or minor updates during a model year of production. And my unit is not missing just a few “rolling updates” compared to the advertised 2017’s. I am missing ALL significant design changes and a DOZEN or so updates and standard items that were once options.
In short, Grand Design deceptively bumped the model year on their 2016 versions just ahead of their very well known and significant 2017 model changes were put into production, advertised the updates, and made the cut off date well known. This is anything but a rolling change!
If you have been deceived by an RV manufacture similar to this...please file a complaint.
File BBB complaint here;
https://www.bbb.org/northernindiana/business-reviews/recreational-vehicles-dealers/grand-design-rv-in-middlebury-in-90096345
FTC complaint (follow the Automotive path I was directed)
https://www.ftccomplaintassistant.gov/#&panel1-1
The image below is the advertisement released on 9-14-16 by Grand Design and the spreadsheet below that is my own, that shows only the differences between my unit and real 2017 units. (I am actually missing a couple items, and I purposely excluded 3 other true rolling changes made after September 2016)
