My aftermarket NWAN rv warranty expires this April. I purchased the warranty when I bought the rv in 2015. The rv is a 2006 class c. NOW... I called the warranty company 2 times and spoke to 2 different reps once in 2016, and again in 2018 about getting another warranty when this warranty expired. I was told both times that because I already had a policy, that I could purchase another warranty even though my rv was over 10 years old... (grandfathered in) So today I called only to be told that I could not get a new policy and that there was no way anyone from that company would have told me that I could get another policy.... Now before anyone here says "see.. Aftermarket warrantys are junk... Etc... " I was extremely happy with the warranty, and never had a problem with any covered repairs. But I hate being lied to

That is why I do all my 'important' stuff in writing.

It may not have been lies when you called. It's very possible the terms have changed. And, depending on who you spoke to, they may have told you the truth as they knew it, IOW they were lied to.

This may be apples to oranges but last year when the aftermarket service contract plan on my truck was about to expire I called the company and was told that they do not sell the plans but only administer them. I needed to contact my dealer. I decided not to pursue it. So OP, maybe call the dealer you bought the RV from and talk to them.

RAS43 wrote:This may be apples to oranges but last year when the aftermarket service contract plan on my truck was about to expire I called the company and was told that they do not sell the plans but only administer them. I needed to contact my dealer. I decided not to pursue it. So OP, maybe call the dealer you bought the RV from and talk to them.I did call the dealer and their rep told them the same thing. No warranty for me. They said to try good Sam....

I got lied to... | Good Sam Community

29 Replies

MetalGator
Nomad
Mar 07, 2019
edbehnke wrote:
You want another warranty for a 2006? wow. even if they gave you one it would cost an arm and a leg. just save the money for future repairs...which you will have.

When we purchased our motorhome, my wife and I were going to get the extended warranty until I saw the costs. We decided to open a joint savings account that we would both put a little money in each paycheck. When we get our tax return, we deposit it into this account. It's our fix-upgrade motor home account. Unless we have something catastrophic happen the the RV, I don't think I would ever break even from the extended warranty that I was offered. I am really surprised to see insurance companies offer an extended warranty on a unit that old. But if I was the OP, I would be annoyed as well if I was told something that wasn't correct. Although policies do change over time.
edbehnke
Explorer II
Mar 07, 2019
You want another warranty for a 2006? wow. even if they gave you one it would cost an arm and a leg. just save the money for future repairs...which you will have.
newman_fulltime
Explorer II
Mar 06, 2019
So they paid out to much and didnt want you back
packnrat
Explorer
Mar 06, 2019
i believe the problem is that you USED the policy. they only want to sell it. not have you really use it.

as that costs them money.

if you had never called in a claim, they would gladly have taken your cash for another "policy". laughing all the way to the bank.
suprz
Explorer
Mar 06, 2019
wa8yxm wrote:
Good Sam's will write a policy on a 10+ year old RV but....... Read their reviews.. The one I got was 1000 deductible and a bit pricy. I had it for one year due to an issue.. Never used it. But till i was SURE The replacement engine was going to hold......

I got quoted 600 a year with a 500 ded
wa8yxm
Explorer III
Mar 06, 2019
Good Sam's will write a policy on a 10+ year old RV but....... Read their reviews.. The one I got was 1000 deductible and a bit pricy. I had it for one year due to an issue.. Never used it. But till i was SURE The replacement engine was going to hold......
Lwiddis
Nomad III
Mar 06, 2019
“I specifically told each rep...”

That’s exactly the point. Insurance isn’t done ORALLY. Never has been. Why didn’t you email your request? He said, she said.
wanderingaimles
Explorer
Mar 06, 2019
Has your unit required service under the contract?
If yes, they may now consider you to be a risk, that they dont want to continue.
If no, then you may want to consider whether or not they are a risk you wish to continue subsidizing.

It does work both ways.
Walaby
Explorer II
Mar 06, 2019
Im guessing in 2016, and 2018, that may very well have been the policy.

In 2019, may no longer be the policy.

Mike
suprz
Explorer
Mar 06, 2019
I specifically told each rep the age of my coach and the reason for the call and inquiry was to make sure I could continue coverage with a new warranty thru them when the original policy was about to expire. I don't know how much more explicit I could have made the question and inquiry

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I got lied to...

29 Replies

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