2oldman wrote:
westernrvparkowner wrote:
Fact is there are just too many variables to turn over many RV park's reservations to an automated system.
The state of WA has a totally automated booking system that's worked just fine for me and apparently others. I don't know what goes on behind the scenes on the phone, but they haven't shut it down yet.
Good for them. Unlike the state of Washington where registration fees cover 58 percent of the costs, I have to pay all my expenses out of revenues. I have no idea if their reservation system maximizes occupancy of each and every site. But I sure haven't seen a system (and I have looked at many), that comes close to being able to accomplish that task. I can't afford to have system that says "sorry, no space available" when it is possible that I can either move reservations from one site to the next to make that stay happen, or offer the guest potential alternative options that may, in fact, work. I have to "make hay while the sun shines" and having an automated system turn away customers I could potentially serve doesn't help me achieve that goal.
