Roundtwo-40 wrote:
We bought our trailer and had a great salesman, the finance lady however turned into the rudest "lady" (i'm being nice) when we declined the extended warranty. I made it a point to go back and tell our salesman of her less than stellar people skills and again addressed it in our customer service questionaire we filled out later. Every time I recommend that dealership to others I tell them that story and with social media and other means of communication bad opinions fly faster than good ones.
The finance people in dealerships make more profit for the dealership than any other person and are also the highest paid.