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CFerguson's avatar
CFerguson
Explorer
Jul 30, 2020

Industrial Strength Liars

I gotta tell you guys, i am totally disgusted with the RV industry right now.

We are wanting to buy a new TT for which the last model manufactured was last year (2019). There are some in stock around the country, apparently, but i cant seem to get an answer from anyone that isnt an obvious lie. And not shading the truth, but a boldfaced Lie.

The manufacturer tells me that they dont make them since 2019. The manufacturer's sales rep tells me that there are a bunch of 2020s in stock and here are the dealers around the country that have some on their lots. The internet sites of several additional (but different) dealers have some showing on the website complete with descriptions and serial numbers.

After exhaustive emails with all concerned above, every single piece of info that i have received has proven to be wrong. Every Single Statement. I have dealers telling me they can order me a 2021 model and the factory telling me that isnt possible. None of the factory supplied dealers have Any of my model on the lot nor have they had for some time- didnt i know that 2019 was the end of the model? Some of the dealers that show actual inventory on the website dont actually have what they say they have. Others say they have something the same as what they show, but its a little different. And the rest wont even reply unless i fill out a personal information sheet so that they can harass me in every way possible (email, phone, mailing+home address, etc). All i want to know is Do you have X model on the lot.

Keep it up industry. Times are good now, but the worm will turn again one day.
Seeking Advice
  • Chum_lee's avatar
    Chum_lee
    Explorer
    Jul 30, 2020
    In this day and age IMO it is politically incorrect to call someone a liar. IMO it's better to discuss the relative degree of honesty/accuracy they exhibit, even if it's close to zero.


    Chum Lee
  • CFerguson's avatar
    CFerguson
    Explorer
    Jul 30, 2020
    I guess i'm from an ancient era, Chum. I call em like i see em.
    (but i am also smart enough not to give some {spit} lawyer grounds to harass me)
  • midnightsadie's avatar
    midnightsadie
    Explorer II
    Jul 30, 2020
    sounds normal, sales people say anything that sounds good, you should be able to ask the factory where theres a tt of your choice, did this with a speical boat they told me where every boat of my specks was. no problem. made my deal in maryland.
  • wa8yxm's avatar
    wa8yxm
    Explorer III
    Jul 30, 2020
    I will say this my 2005 was actually made, for the most part, in 2004 (At least the chassis was even though it's an O5 Chassis) I remembrer the days of old when Dealers started getting demo models of next year's line about thanksgiving and delivery of customer sold models about mid December. Today it's more like July 4th and mid on the road by August (my chassis was made in August)

    But speaking to the subject line "Industrial Strength Liars" and saying no more about it.. I get involved in politics on Facebook.... Salesmen don't even come close :)
  • bgum's avatar
    bgum
    Explorer
    Jul 30, 2020
    It is not unusual for a 2020 model to be built in 2019 and sold in 2019. Wouldn't that fact reduce the number of liars?
  • GDS-3950BH's avatar
    GDS-3950BH
    Explorer
    Jul 30, 2020
    Depending on the manufacturer, a model year, say a 2021 as an example may have been built as early as late fall of 2019. My brother has a 2017 Flagstaff with a build date of Dec 2015, which he bought in 2016.

    Want to make it more confusing? They sometimes will make major changes any time they care to so a 2020 might have 2 or 3 versions, move the dinette to the other side, eliminate a window, change the bathroom layout, etc. That is why they all have the disclaimer that says something to the effect of "During the model year, it may be necessary to make revisions and we reserve the right to make changes without notice, including prices, colors, materials, equipment and specifications as well as the addition of new models and the discontinuance of models."

    The entire Industry is mostly a load of shysters, honest folks who are competent are few and far between no matter if it's a manufacturers sales or warranty rep, or a dealer. When you find one you can trust stick with them if you can.
  • CFerguson's avatar
    CFerguson
    Explorer
    Jul 30, 2020
    Yeah bgum, very true about model years. That adds to the confusion in my post, i realize. I tried to keep my OP under novel length.
    The official last model year naming by the manufacturer is 2019. Of course some of those were delivered in 2018 and 2020, i think. I can understand a salesman stretching a bit and calling a 2019 a 2020. But when one tells me he can order me a 2021 to be built to my specs..............well, he wouldnt answer any email after i called him on it.

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