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suprz's avatar
suprz
Explorer
Aug 12, 2017

Interesting conversation

I went to the place that is currently working on my rv. (replacing the A/C) and while talking to a rep there, we started to talk about the quality issues of brand new units. I said it was unfair how the factory just pumps these rv's out and then expects the dealer to fix all the issues. He told me that when the dealership buys a new unit, that there is a unspoken discount on the price because the manufacturer knows there will be quality issues that have to be fixed
  • Our dealer told me that they get stiffed all the time by the manufacturer for things that should have been done right to start with at the factory. Maybe that's one reason new owners find so many issues, because the dealer can't afford to fix stuff on a regular ongoing basis?

    Doesn't help that dealers can be inept at fixing things either. We were in to the dealer to get some items fixed under warranty multiple times and they still couldn't get them fixed. If you need something fixed at the height of the camping season, you can be faced with your RV sitting at the dealer for weeks and weeks. Best approach is to expect to do repairs yourself. Stock up on tools if needed.
  • suprz wrote:
    I went to the place that is currently working on my rv. (replacing the A/C) and while talking to a rep there, we started to talk about the quality issues of brand new units. I said it was unfair how the factory just pumps these rv's out and then expects the dealer to fix all the issues. He told me that when the dealership buys a new unit, that there is a unspoken discount on the price because the manufacturer knows there will be quality issues that have to be fixed
    Over the years and after three NEW motorhomes off the showroom floor, the last in 2008, I started calling the dealer "Final Assembly". All factory's have them, but RV manufacturers seem to think at's located at the dealership. I knew every tech at the dealership by first name, including his wife and kids. Some have become friends of over 15 years.

    What I'm saying here is this is nothing new. And honestly it's a disgrace to the industry when compared to some of the oversea's competition who seem to get it right the first time.
  • I think they took their lead from Microslop.
    With every new computer with their software you have 3 to 4 hours work downloading and installing all of their "updates" and "fixes" before you can use the computer, and then they, along with google, adobe, amazon and a host others think you bought your computer for the express purpose of daily dumps of their "updates".
    I have long wished I could sell Bill Gates a new car, and then after getting his money tell him, "Here is a box of parts and a toolbox, so you can finish the car before using it".
    It seems the RV manufacturers are trying to emulate his methods.
  • suprz wrote:
    Geez! Give me a minute... I had to fix a internet quality issue! :p

    I finished my thoughts.... lol

    You know the rules on the forum
    If you see a shot, take it. :)
  • Geez! Give me a minute... I had to fix a internet quality issue! :p

    I finished my thoughts.... lol
  • mike-s wrote:
    It's like they can't finish what they started.



    hahaha, NICE.




    Squirrel
  • mike-s wrote:
    suprz wrote:
    I went to the place that is currently working on my rv. (replacing the A/C) and while talking to a rep there, we started to talk about the quality issues of brand new units. I said it was unfair how the factory just pumps these rv's out and then expects the
    It's like they can't finish what they started.
    ROTFLMAO
  • suprz wrote:
    I went to the place that is currently working on my rv. (replacing the A/C) and while talking to a rep there, we started to talk about the quality issues of brand new units. I said it was unfair how the factory just pumps these rv's out and then expects the

    I think the real problem with RV quality is
  • suprz wrote:
    I went to the place that is currently working on my rv. (replacing the A/C) and while talking to a rep there, we started to talk about the quality issues of brand new units. I said it was unfair how the factory just pumps these rv's out and then expects the
    It's like they can't finish what they started.

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