Keystone RV & Thor Industries
To Whom It May Concern: If you are considering purchasing or know someone who is you/they may wish to consider a manufacturer other than Keystone RV and Thor Industries. These two companies do not st...
Forum Discussion
I'm glad that we still have revolutionaries that are changing the world one internet forum rant at a time! Good luck with your efforts to punish Keystone for not addressing an issue almost 3 months prior to you even purchasing the unit. You may want to check the dates in your rant!
While I can appreciate your frustration, can you please direct me to even one instance where a rant like this has been productive? Where is your dealer in all of this? I had a few minor and one major warranty issue with my Fuzion and not unlike any other large manufacturer, they gave the dealer the run around on the major issue. My dealer resubmitted the claim 3 additional times until they got Keystone to authorize the repair. Consumers have no pull with these large companies. The only one that can get action for you is a persistent dealer. I suggest you redirect your rant at your dealer!
While I can appreciate your frustration, can you please direct me to even one instance where a rant like this has been productive? Where is your dealer in all of this? I had a few minor and one major warranty issue with my Fuzion and not unlike any other large manufacturer, they gave the dealer the run around on the major issue. My dealer resubmitted the claim 3 additional times until they got Keystone to authorize the repair. Consumers have no pull with these large companies. The only one that can get action for you is a persistent dealer. I suggest you redirect your rant at your dealer!
