Keystone warranty frustration
We just bought a new Fuzion 404 in Colorado a month and a half ago, and already have a non-working rear AC, a window that fell out en route, and doors that fly open in the lovely Kansas wind. Oh, and...
Forum Discussion
I imagine it is not such a problem in the more populated states but sometimes out here in the wide open spaces, there is no dealer for a particular make of trailer close to you. I know that there is no dealer for our trailer in the state of Kansas. We traveled 6 hours when we bought it. Last summer we came back from a trip through Indiana to have some warranty issues fixed. But we also got assurances that we could use the local independent RV repair shop for other warranty matters that might arise as long as the factory was contacted prior to warranty repairs being made. If for some reason the local independent shop could not fix the problem, we would have no choice except to drive at least two hours to get repairs. And we live in eastern Kansas; it would be even more of an issue if we lived in western Kansas. But that is the way it is and sometimes you just have to do what you got to do.
