kidde recall
I went to the kidde recall site and entered my two units numbers and kidde said they are no affected by the recall. so now I am really confused since Thor sent me a letter saying they are affected. s...
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I first contacted them in November and they said mine was recalled and gave me a tracking number. I have phoned at least six times and they don't seem able to get me any info as to when I would receive my replacement. Then I got a letter from Keystone and called, went thought all the details again, got another tracing number and once again have not gotten anything. This was about three weeks ago. When I call all I get is wait a few more weeks and then call us again. Getting really fed up with their lack of action! Will be leaving for home in a month so am hoping that I get something soon.
