KOA disappoints.... again!
We wanted to surprise our best friends this Christmas with a special gift. While we have never been fans of KOA for a number of reasons {poor locations, exorbitant fees etc.}, our friends make an ann...
Forum Discussion
Desert Captain wrote:
No there are no variables that lets KOA off of the hook. The e mail address was correct and my friends checked their spam, deleted, trash folders several times. KOA sent nothing until my third request.
I guess I should have known better than to try and do business with them after the phone rang off the hook every time I called. Then they ignored my e mail despite stating in writing that they would get back to me in 48 hours and did not.
I said "again" as every experience I have had with KOA over the years, except the one night we spent at Moss Landing, has been a disaster. Absolutely no excuse to treat customers as I have been treated but I've learned my lesson and they will never see another dollar from me.
If you have any experience sending mass emails, emails to lists of customers, etc you would know it just is not that easy. I have some customers that do not receive my emails. It turns out Comcast in this case sometimes just do not deliver the email even to the spam folder. It just disappears.
