KOA disappoints.... again!

Desert Captain wrote:
No there are no variables that lets KOA off of the hook. The e mail address was correct and my friends checked their spam, deleted, trash folders several times. KOA sent nothing until my third request.

I guess I should have known better than to try and do business with them after the phone rang off the hook every time I called. Then they ignored my e mail despite stating in writing that they would get back to me in 48 hours and did not.

I said "again" as every experience I have had with KOA over the years, except the one night we spent at Moss Landing, has been a disaster. Absolutely no excuse to treat customers as I have been treated but I've learned my lesson and they will never see another dollar from me.

I don't know about your friends but as for me, the first time I used a KOA they got my email and were unrelenting in sending me junk mail. After a few weeks of this I set up a filter and to "automatic delete" their emails. I never see their emails. They won't go to a "junk" folder, a "spam" folder, a "deleted" folder, or any other folder; it just plain disappears, forever. If KOA sends me something I will never, ever, ever see it unless I delete the filter I am using. Just another possibility. I use the same filter for "Krogers", "Art Van Furniture", and a whole host of others - poof gone!