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Redterpos3's avatar
Redterpos3
Explorer
Jul 17, 2014

Kudos to AAA

Today DW and I were on our final trip home after being away for 16 days to the UP of MI, and then back through Canada. On this last leg after a nice lunch at a truck stop in NY as we were making our way back on the highway I smelled a strong odor of radiator fluid. I kept an eye on my temp gauge and made it to the next exit, stopped, popped the hood and radiator fluid was all over the place. Fortunately I was able to stop before my engine overheated!!! We set out our emergency triangles and cones, and called AAA. They arrived in less than 45 min, loaded my van onto their flatbed and towed my trailer behind their truck. At first back to their shop, but then worked it out with AAA to tow us home approx. 150 miles (we have Premier and RV with AAA). We (and our trailer) are home, our van is at the shop, and now tomorrow a few phone calls will hopefully get everything back in working order, and we can do our laundry and sleep in our own bed. We were getting ready to spend the night or two at the NY shop parking lot (which would have been an adventure as well). We were able to keep our spirits up because of all the good insights I've learned on this site, knowing that everyone was OK, vehicles can get fixed, and time is about spending it together wherever we are!!! Thanks AAA, thanks RV net, Thanks to the tow driver from NY!! If you saw a blue van with a canoe on top, being towed by a big truck with a 30 ft NASH trailer behind it from NY to PA that was us!! ;)
Seeking Advice
  • pnichols's avatar
    pnichols
    Explorer II
    Jul 25, 2014
    Well ... here goes ... a kindof negative:

    I was with AAA for a long, long time ... guessing 35-40 years.

    Had a flat on my motorhome right in our own back yard. The flat was in one of the rear duals. The dispatcher said AAA would not repair a tire on a set of duals at the site where the vehicle was - I would have to drive on the other tire to a facility - even though the vehicle (our small Class C motorhome) was parked in our back yard. The dispatcher did not understand the high danger of driving a permanently heavy vehicle with duals (as opposed to a dually pickup with an empty bed) on only one tire of one of it's rear dual sets.

    Needless to say I was "out of there" with AAA. The strangest part of all this, to me, was that after all of those years as a customer no one "high up" from AAA or in "customer service" from AAA contacted me to see why I had left them after all of that time.

    I signed up with a road service for RV'ers that knows all the ins and outs of RV travel and has uniform service policies that don't vary state by state throughout the U.S. and Canada. I have the new company's premier plan so all other vehicles of ours are also covered throughout the U.S. and Canada.

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