Lippert StrapTek WD setup

You probably should have started a new thread, rather than dredge up a two-year-old thread for your separate (though related) issue.

The problem is people will think it is a new discussion and will reply to the original post, ignoring yours.

Terryallan wrote:
I wonder how he got bruised. Did he fall on the tongue, did he trip over the drawbar?

I wondered the same thing. 20+ years of towing with a WD hitch with chain torsion bars and I've never been bruised. I've never heard any noise from my chains.

Press release is over 2 years old. The product must have never gotten popular since I've never heard of it before.

dbshabo wrote:
... I called etrailer but all the tech support people were gone.
Anyone out there have a solution for this problem?

I guess I'd keep calling them, preferably when they are there in the office and not already gone for the day, then I'd ask to get an RMA number, UPS call tag, and a refund.

Agreed. Just because etrailer's tech support people weren't there that day doesn't mean that they're gone forever. Try again.

Of course they will probably refer you to Lippert's support because they have never seen that issue either. Since you have already called Lippert, you can arrange a return and refund from etrailer while you're on the phone with them.

Odds are you have some oddball budget spring bars with undersize u-bolts.

Again, this would have been best served by starting a new thread. You already got deltabravo.