mild rant, contractors and repair folks

Hammerboy wrote:

midnightsadie wrote:
your right. just had a roof repair about 2k, found a bad spot on my shop called the same company, lady says there only doing total roof jobs now DON,T HAVE TIME FOR SMALL REPAIRS. bet I don,t ever call them again,and in five years they,ll wonder why there going belly up.

I doubt he will go out of business because you won't call him back because he can't do your job. As a contractor myself making it unscathed thru the great recession I understand completely why we turn down jobs. I try my absolute best to take care of my past customers but I along with others cannot presently take on every job that comes our way these days. Too much work and to little help. Your going to have to wait or move on to someone else. It's not like we don't want to help you it's just sometimes we can't. No need to be upset with them it's just how busy things are right now.

I just recently had a past customer that I did work for the past 10 years call another builder friend of mine (I'm pretty sure he didn't realize we are good buddies) for a home remodel. I am pretty sure it was because I was too busy to do some work at his dad's house last year as he was always happy with the work that was done at his home. Yes it kind of sucks but what else can we do.

Dan

I'd much rather a business be honest with me than tell me they can do the little job only to find I keep getting bumped as bigger jobs take precedence.

The customer is not always right. There are times when it makes sense to let a customer go.

All these "in the old days" threads tend to be looking at the past with rose colored glasses while only considering the one incident today. I can recall as a kid people complaining about curmudgeonly business owners...yet they operated seemingly forever.