mild rant, contractors and repair folks
Having run. what I feel is a successful business, for 40 plus years. We have always called folks back. And showed up when we said we would. On occasion, where something came up, we always call or e...
Forum Discussion
Tvov wrote:
I do not pickup the phone when it rings due to spam calls - otherwise I would never get anything done.
OMG - YES! I can't believe how many spam calls our businesses get in the course of a day. It was bad before; but our website now includes adding listings to Facebook Marketplace. Being there has added a whole 'nother level of "Spam Hades"
I don't even remember what company was supposed to be at our home at 8:30 AM (and of course I was taking time off work to be there), but I DO remember calling at 12:30 PM, quite peeved because nobody had shown up. The cheery girl on the phone said "Oh, you'll like "Joe" - he's very professional" I replied "No, he's NOT professional because he would have taken 10 seconds to call me and tell me when he hoped to arrive"
I think in most cases, just a bit of communication would help overall customer service for ANY company.
Back to spam calls: my favorite is "Your vehicle warranty is about to expire" because if I have a free moment, my next question is: "Which vehicle?" (We own a used-car lot....LOL!)
