mild rant, contractors and repair folks
Having run. what I feel is a successful business, for 40 plus years. We have always called folks back. And showed up when we said we would. On occasion, where something came up, we always call or e...
Forum Discussion
It really boils down to common courtesy which seems to be a rarer commodity these days. I ran my own business for 22 years. I obviously gave priority to my returning customers. But if I got a request for a bid, before I even went to the trouble of trying to work up a bid, I told them when I would be able to get to it. And if something came up that changed my schedule after I had made a commitment, I called the customer to let them know. If I couldn't do or wasn't interested in what they wanted done, I told them right up front I wouldn't be able to help them but I generally tried to give them a name of someone who might be able to help. It wasn't hard and didn't take a lot of time but my business had a reputation for doing what I said we would/could do.
