mild rant, contractors and repair folks
Having run. what I feel is a successful business, for 40 plus years. We have always called folks back. And showed up when we said we would. On occasion, where something came up, we always call or e...
Forum Discussion
I understand that things happen but in today's age of cell phones theres no excuse for not calling when you know you cant make it or will be late.
I called out a small local garage door outfit to give them a chance once when a spring broke. Family company- father and 2 adult sons (30 somethings) show up. Did fine job, very personable. We talked a bit about my old and noisy garage door opener. I have put them in myself and family for decades but they had one in stock that I liked and we agreed on a price. This was a Friday afternoon. They said son will be here tomorrow to switch the openers out. I said no need, Monday is fine. No, he'll be here tomorrow. Really, this one works albeit noisy and Monday is fine. No No we insist on tomorrow. OK then, tomorrow it is.
So I sat around all Saturday with no worker, no call, nothing. Saturday night I went to HomeD and bought a superquiet unit and installed it. Monday NIGHT daddy calls me to apologize. No prob, job is done, thanks for the call. I could tell he was going to ream the son after he got off the phone with me.
I called out a small local garage door outfit to give them a chance once when a spring broke. Family company- father and 2 adult sons (30 somethings) show up. Did fine job, very personable. We talked a bit about my old and noisy garage door opener. I have put them in myself and family for decades but they had one in stock that I liked and we agreed on a price. This was a Friday afternoon. They said son will be here tomorrow to switch the openers out. I said no need, Monday is fine. No, he'll be here tomorrow. Really, this one works albeit noisy and Monday is fine. No No we insist on tomorrow. OK then, tomorrow it is.
So I sat around all Saturday with no worker, no call, nothing. Saturday night I went to HomeD and bought a superquiet unit and installed it. Monday NIGHT daddy calls me to apologize. No prob, job is done, thanks for the call. I could tell he was going to ream the son after he got off the phone with me.
