mild rant, contractors and repair folks
Having run. what I feel is a successful business, for 40 plus years. We have always called folks back. And showed up when we said we would. On occasion, where something came up, we always call or e...
Forum Discussion
WTP-GC wrote:Wow, seriously? Sense of entitlement? Your rights of "not being bothered"? "Something you didn't request"? Am I missing something here, or are you actually saying that a contractor doesn't want anyone to contact them for work? Then how do they get their customers in the first place in order to stay in business? Do they not have advertisements? A business/phone # listed online? So you consider someone who sees an ad and calls, to be spam or junk mail? I'm really confused as to what business considers every potential customer who calls "spam/junk".4x4van wrote:
I have no problem being told no. I DO have a problem being ignored, or worse, being told that you will show up at a certain time and then you don't bother. Newsflash, my time is just as important as yours, if not more so.
That statement shows a strong sense of entitlement. You don't like being ignored? Well, how does your rights of attention trump my rights of not being bothered? In this case, the customer calls the contractor, not the other way around. Should I feel a required to respond to something that I didn't request? That's really no different than a spam call or junk mail. Your time is absolutely not important than my time...and vice versa.
Keep in mind that if your particular business does NOT advertise and relies on either word of mouth or you actually going out and soliciting for business only (which seems to be the case for you), then I wouldn't be cold calling you in the first place, would I? I see absolutely no "sense of entitlement" in expecting a business owner that is advertising for work to actually answer/return the calls of those who he is actively pursuing. I also see no "sense of entitlement" in expecting someone to actually show up when and where they said they would. You see a "sense of entitlement" from that????:?
At 57 years old, I'm well aware of the fact that some businesses want customers and some evidently don't; and I'm perfectly willing to give them exactly what they "want".
