Forum Discussion
WTP-GC
Feb 14, 2019Explorer
Bob Vaughn wrote:
My original post was to show that CW not only does not care about their customers they do not care about their employees either...
So you're saying CW doesn't provide a good wage, comfortable work environment, benefits, etc. But dang they took away that little 'ole employee discount, so they must clearly despise their employees.
So how does a company grow to be the #1 RV dealer and RV Accessories seller in the world by treating employees and customers poorly. As a customer, you can't argue with the fact that CW makes it super easy and affordable for new RVers to get in the game. Huge inventory, massive inventory diversity, unprecedented accessibility to their services, a finance option for every budget, a trinket for every need and desire, a program for every imaginable scenario (roadside, tire damage, warranty, insurance, etc.). Like many large corporations, customer service is only as good as the person you're dealing with at that moment. Go to CW in one town and hate your experience, but drive to the next town and be greeted with smiles and warm hugs.
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