New Enclosed Trailer, damaged by dealership

MM49 wrote:

semperdog wrote:
Hello- new member needing advice. I just bought a brand new enclosed trailer last weekend (picked up @ factory), and had electrical problems on the drive home. Brought it to the camper dealership who installed my new brake controller, as I thought the controller was the cause of the wiring problems. The dealership corrected the problem (it was the trailer, not the controller), but shortly after departing the dealership, the trailer disconnected from my truck, while traveling at approx. 20-30 mph. The trailer was dragged by the chains for about 2-300 yards, until I could pull over. The jack stand plate (sand pad) was sizzling and smoking like a fry pan, and was disfigured from being dragged. I returned the trailer, truck, etc back to the camper dealer, where the Manager said "they'd make it right". I'm ignorant to trailers/towing, so what should I expect for them to "make it right"? Could there be damage to the jack, the frame, the trailer, etc, or would the damage be limited to the flat metal jack stand(sand pad)? As I stated earlier, this trailer is BRAND NEW. I want to maintain the manufacturer's warranty, and I don't want this to be an issue a few years down the road (unseen damage). Any advice?

Anything you get from the dealer is a gift. Be thankful. The operator of a vehicle and a trailer is responsible to do the pre-trip saftey check. Your lucky, you could be talking to a judge.
MM49

Exactly, if the manufacturer doesn't honor the warranty some where down the road there is nothing you can do about it. The fact that the dealer is doing whatever it is he is doing is a bonus.

Let me add another caveat, any time you stop and leave your trailer unattended, always check all the connections before you move it. You never know when someone may decide to mess with you.