New Forest River service policy for dealers
Just read an interesting article in an RV industry publication that all Forest River owners might find interesting. It's a policy they're implementing at all of their dealers that makes them more resp...
Forum Discussion
jrs1871 wrote:
While I appreciate that Forest River wants to be timely informed of repair issues, I think the dealers have a legitimate beef when they can't get the repair parts needed. It seems like both sides need to work together on this. The end goal is to have satisfied owners but that will take teamwork between FR and the dealers. And to be quite blunt, some of the problems dealers have to contend with should have never made it out of the manufacturing facility. A little more QC on the front end would be a definite plus.
You hit that nail squarely on the head!
