New Forest River service policy for dealers
Just read an interesting article in an RV industry publication that all Forest River owners might find interesting. It's a policy they're implementing at all of their dealers that makes them more resp...
Forum Discussion
I know for one of my warranty visits I called the manufacturer after 3 weeks and was told the dealer had not ordered the parts they said they had. Another visit the work was pre approved by me contacting manufacturer and the dealer service mgr wanted more money from me because he said they (fr)weren't paying enough. This service manager also told me I wasn't allowed to call the manufacturer directly. Nice try. There are a load of shady dealers with underhanded practices. The model is a strange one but dealers get the rv at a fairly low price and are supposed to make enough profit on the sale to cover much of the warranty labour moving forwards as the labour per hr payment is low. This is why dealers are against doing warranty work on an rv not bought from them. I hope this is changing for the better.
