No refund from Terry Bison Ranch
When we were planing our trip out west in July we made reservations at Terry Bison Ranch Rv in Cheyenne , Wyo.We had to pay up front for 3 nights for $161.55 Our son is coming back early from his 5th...
Forum Discussion
msmith1199 wrote:garyhaupt wrote:msmith1199 wrote:
Sounds like the OP didn't use the website so had no idea of the no cancellation policy. And even if they have a no cancellation policy for those days that is not a good policy. So the OP has every right to share this info with the rest of us. I would not make reservations there knowing this is their policy, but I was going anyway.
Think about it, if that week is so popular, how difficult a time do you think they are going to have renting the space out again?
Maybe look at it this way...if you have a business and you have been able to sell all of your product, how cool is that, eh? Especially if it was a no-refund product? Money in the bank account.
Gary Haupt
I have a business and if I ran my business that way I probably wouldn't have it very long. My business relies heavily on word of mouth and if I screwed customers over I wouldn't have it very long.
"and if I screwed customers over"
I don't see where the OP got screwed over, do you? And if you are giving refunds even when you have a No Refund policy in place...well, good for you. Do you allow your staff to do that too, or just you?
Gary Haupt
