Forum Discussion
westend
Nov 19, 2013Explorer
jonrjen wrote:I'm thinking that the assembly worker having a bad day and therefore affecting build quality is an urban myth. No Mfg. would put up with that type of behavior.
Good point on the assembly line. When we were looking at the Rushmore line of trailers we had also planned on looking at the Redwood product. One of the salesmen we talked to on the Rushmore told us that the Rushmore and Redwood 5th wheels were assembled on the same production line side by side. One lane did Rushmore and one lane did Redwood, but the same people assembled both using the same parts inventory with exception of cabinets and hardware fixtures.
After looking into the quality of a few different Rushmore trailers and reading the owners forum it was enough to scare me away from the Rushmore. And with the given knowledge of both brands being assembled on the same production line we never further considered the Redwood brand.
Now I'm not saying that ever one of these trailers to come off of the line were or would be bad, but the percentage didn't look favorable to me.
I guess in truth it is more of a crap-shoot as to what your individual unit may be in the way of quality control. It would be a matter of was the assembly worker having a bad day, as we all have from time to time.
Maybe of more importance is does the company have a good reputation for service after the sale? Do they back up their warranty? And how helpful will your selling dealer assist you along the way?
Also, nearly all have quality control and that will turn up any glaring mistakes. If anything, poor management or lack of quality control is to blame for fit and finish. Anything beyond assembly line problems should be laid at the feet of engineering or production management.
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