Ordering Parts Online
Fellow Campers, Has anyone ordered Valterra dump slide valves on Amazon? I can get it a lot cheaper than at RV stores. Thanks for any comments, James
Forum Discussion
Trackrig wrote:
Why would there be a problem to order one from Amazon? Are you not sure if you found the right valve?
Edit - If something isn't right with it when you get it, Amazon is very easy to deal with on returns.
Bill
Not always. Ordered a book from Amazon and they sent me the FedEx tracking number. But FedEx refused to accept the parcel because it didn't meet their shipping requirements, so FedEx cancelled the tracking number. Amazon records indicated it had shipped as they apparently have no way to handle a parcel not accepted for shipment. When the parcel didn't show up and was untraceable I contacted Amazon and they said their records showed it had shipped and I should contact FedEx. FedEx said the tracking number was invalid and not associated with any shipment. This went on for a few days until I finally got someone at FedEx to research it and give me the full story. Took that back to Amazon and they agreed to send a replacement that did finally arrive, but not long after that I got a notice from them that if I didn't return the first shipment they'd charge me for it. Seems they decided to ship the replacement as a replacement for goods damaged in shipment which required the damaged goods to be returned. Took me weeks to get it straightened out.
Amazon easy to deal with? Not for me!
