Forum Discussion
Water-Bug
Oct 10, 2014Explorer
NEVER pay before the PDI. You loose all leverage, even if everything is as specified. We recently purchased a 34' 5th wheel with a single airconditioner. It was an abnormally hot day in northern Michigan, the day of the PDI. The 5er was parked on hot black asphalt tarmac. The dealer didn't turn on the air until we arrrived. The A/C just couldn't keep up. The dealer explained that'd we would normally have the A/C running for hours and be parked in the shade. Well, after driving all day, I didn't want to wait forever for my sleeping quarters to cool. I refused delivery. The dealer asked my what would make me happy. I told him, a second A/C at dealer cost. He agreed and then added on installation costs. I told him that was BS and started to walk out. I was quickly cornered by the sales manager, who explained that the service manager just didn't understand. I got the air at cost with a FREE install.
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