Pilot flying j issue

Compaired to auto and truck traffic, RV traffic is a pea in the pod. FJ could prohibit all RV traffic and never miss them. So, just continue accross the road to the small stations and help FJ out by not disturbing them.

magicbus wrote:

Cocky_Camper wrote:
Our local Flying J started doing this too, but only on the RV lanes or diesel only lanes. If you get gas for the personal auto lanes, the hold it $75 or $125.

Maybe they should train their people to mention this.

Personally I like the fact that my CC company watches out for my card. The fact that I could go across the street and have no issue points me to FJ needing to address the issue either with the CC companies by separating their front pumps from the truck lanes or train their register people to steer people to the car lanes if they want.

Dave

You have done a good job of describing how most FJs are configured. There is typically a very large covered island, front and center of the convienence store, for small vehicle fueling. The entrance to this area has huge signs saying NO TRUCKS. There typically is a seperate truck entrance to a large collection of diesel fueling lanes. There are physical barriers to prevent trucks from accessing the "car" area. In most, but not all locations, the small vehicle portion of the property will have a dedicated RV fueling area, off to the side.

There are no issues with anybody fueling light cars and trucks. There are no issues with anybody filling a gas engine RV at the RV pumps, or the car pumps. There are no issues with commercial truck drivers using their traditional methods of payment at the diesel islands. There is one, and only one problem, that some can't seem to grasp. The company proactively protects themselves from drive offs by random, unknown, high volume buyers of diesel fuel by putting a $500 hold on their CC, unless you prepay. If you want a couple of hundred in diesel fuel, they (and many other suppliers) want to know, in advance, that they are going to get paid. It's pretty simple. I have been at many other independent and other brand locations, looking to fill my 80 gallon diesel tank at dedicated truck pumps, swiped a CC, and saw the "please see cashier" notice. It is what it is, and far from an issue that FJ created, nor is it specific to them.

For the longest time I would use my CC at the fuel store paying the retail 'credit' price. I didn't like the idea of taking money out of my checking, etc., depending on how each company would do it.

Finally, I joined a fuel club with Love's where the money comes out of my checking acct. and I get the 'cash' price minus .10 per gallon at the pump. It's nice to get the discount but it's even nicer not having to go to the counter to pay!

I take a picture of the pump with my iphone for a receipt. This has worked well now for a couple of years now.

Off topic, but I've never had a ATM card. The bank always wants to give me one but I just don't need it. Now-a-days, a CC does 99% of what I need.

MM.

I always fuel at Pilot/FlyingJ. I have the Good Sam discount card with the automatic Payment. If I hit my 2500 limit I just pay and have the card available again. I get 8 cents off the cash price, so if CC is $3.00 and cash is $2.90 I pay $2.82. I like the trucker lanes because it fuels much faster. I have irradiated RV drivers behind me in the RV lanes because the diesel pumps are slower and when I put over 125 gallons in a 150 gallon tank it does take sometime.

Cocky_Camper wrote:
Our local Flying J started doing this too, but only on the RV lanes or diesel only lanes. If you get gas for the personal auto lanes, the hold it $75 or $125.

Maybe they should train their people to mention this.

Personally I like the fact that my CC company watches out for my card. The fact that I could go across the street and have no issue points me to FJ needing to address the issue either with the CC companies by separating their front pumps from the truck lanes or train their register people to steer people to the car lanes if they want.

Dave

soren wrote:

Ductape wrote:

magicbus wrote:
...Bank of America was calling but my phone was in the RV. FJ lost my business, just not worth the hassle...

In that situation I'd switch banks. I quit using Citi because they flagged it every time I filled up the MH.

Before heading to Alaska, as per their detailed instructions, I sent an email to the Wells-Fargo fraud department listing every state, province and country I would be traveling through. In the Yukon, I put several hundred bucks worth of gas in the MH, after being told it's a pump THEN pay station. Yep, the card was declined. I got on the Wells 800# for a bit of chat, since I was really pissed. The woman explained that I was making an "international" purchase, which was the reason for the fraud stop on the card. I asked her to read my email, and she did. When we got to the part about Canada, I stopped her and said, "I am in the YUKON. She was still confused, and I then asked it Canada had recently sold the Yukon to somebody else? That's when I knew it was time for a new bank.

That's the same bank which created false accounts for customers. They know how to cheat but don't know their geography. :B

Ductape wrote:

magicbus wrote:
...Bank of America was calling but my phone was in the RV. FJ lost my business, just not worth the hassle...

In that situation I'd switch banks. I quit using Citi because they flagged it every time I filled up the MH.

Before heading to Alaska, as per their detailed instructions, I sent an email to the Wells-Fargo fraud department listing every state, province and country I would be traveling through. In the Yukon, I put several hundred bucks worth of gas in the MH, after being told it's a pump THEN pay station. Yep, the card was declined. I got on the Wells 800# for a bit of chat, since I was really pissed. The woman explained that I was making an "international" purchase, which was the reason for the fraud stop on the card. I asked her to read my email, and she did. When we got to the part about Canada, I stopped her and said, "I am in the YUKON. She was still confused, and I then asked it Canada had recently sold the Yukon to somebody else? That's when I knew it was time for a new bank.

I don't know what others have experienced but I have never paid more at FlyingJ/Pilot than the other stations around them. This has been in Texas, Arkansas, Louisiana, Mississippi, Georgia and Florida. With the Good Sam discount, I usually pay less. I also don't have to worry about holds or other credit issues since I use the Flying J card which has no preset limit.(at least on mine)

magicbus wrote:
...Bank of America was calling but my phone was in the RV. FJ lost my business, just not worth the hassle...

In that situation I'd switch banks. I quit using Citi because they flagged it every time I filled up the MH.

magicbus wrote:
She asked how much I wanted and I said fill it up. She said I can't do that, she needs an amount.

That's actually very common at big stations/truck stops. They won't just hold your card like a smaller station would.

It's never been a problem for me estimating how much I need. I take the percentage of the tank multiplied by the tank size multiplied by the rounded up cost of fuel.

They automatically refund any excess when you're done.

Easy peezy, lemon squeezy.