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Gonzo42's avatar
Gonzo42
Explorer
Oct 24, 2015

PolesandHolders.com GREAT customer service

We bought a flagpole from .PolesandHolders.com at the Pomona CA RV show.

DW wanted more separation between the flags so I tried to force the rings lower than normal. So I broke them.

Looked at their website to determine which rings to buy but was unclear exactly which. So I called them up and explained how I broke them. The customer service rep immediately popped a couple rings in an envelope and mailed them to me at no charge.

GREAT customer service.

2 Replies

  • Gonzo42 wrote:
    We bought a flagpole from .PolesandHolders.com at the Pomona CA RV show.

    DW wanted more separation between the flags so I tried to force the rings lower than normal. So I broke them.

    Looked at their website to determine which rings to buy but was unclear exactly which. So I called them up and explained how I broke them. The customer service rep immediately popped a couple rings in an envelope and mailed them to me at no charge.

    GREAT customer service.
    Hi, they did the same for me a couple of years ago. Agree the customer service is top notch.

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