Positive experience

CavemanCharlie wrote:

Grit dog wrote:
Besides everyone would rather hear about the diesel in the gas and what the dealer did or did not do and the eventual outcome than the fact that some random dealer had good service.
On the topic of good service though, this was too long ago to count, but Billion Chrysler Jeep in Rapid City? SD had the best service of any place I've taken something.
Late on a Friday afternoon I rolled into town in my brand new pickup hauling a trailer with the second completely roasted rear differential in as many weeks. Dodge dealer in town said f you, see you Monday if we have the time.
Those guys, worked til like 8:00 that night trying to get the truck back on the road for me while another guy scoured the city for a rental with a trailer hitch to rent me. Wasn't happening on the repair or the rental with a hitch. Service MGR actually drove to the rental places and looked for a suv or something with a hitch. First thing Sat morning, they rented me a minivan so I could take as much stuff as I needed or could fit from the trailer and sent me on my way, along with a 100,000mile bumper to bumper ext warranty on the truck for free just for my troubles! Then they called about 4 days later after getting a new rear axle ordered and installed and bought me a 1 way plane ticket back to SD to pick up the truck!
Now THATS service! He!!, I sent them guys a card and cookies for Xmas!

I'm glad you found such good service. I wonder why you had a second axle roast in less then 2 weeks ? I wonder if the place that fixed it the first time screwed up. Or,, ripped you off.