4x4dodger Quote. "While many people hold your view. It's just not the way business works. For a business man you need to increase your bottom line. You need cash flow. If you can sell the same unit to one customer for $5k more than another... you are achieving your goal."
My post was not about running a business model, it was about why the mistrust occurs. IF there is a negotiable price on a high-ticket item, sometimes as much as 25%-30&% in some cases, the buyers will always assume the dealer is getting as much as possible out of the deal. Therefore, mistrust occurs. It has nothing to do with the legitimacy of the model.
Yes, i understand how business works, built several companies from the ground up. But when the model is based on the potential for mistrust, you have mistrust, whether you have sales is different than how the customer feels about the end result.
Even after a truck dealer closes a deal, down deep inside the customer nearly always believes he/she could have gotten a better price if they stuck it out, even if he/she loves the truck.