run100 wrote:
monkey44,
Wow! That is one crazy story. I would have been pretty upset. I wonder how a judge would view the email communication and price that was agreed upon? It would seem the dealer would be obligated to sell the unit at the price documented in the email.
Yes, we actually selected a vehicle in stock and named it -- maybe judge would agree, but at that point, I no longer want to do business with that dealer, nor trust the warranty work. So, we moved on, but it showed us maybe this kind of thing is prevalent and part of a training program to solicit buyers then up-sell because three dealers did the same exact thing.
Earlier one of the guys on here said:: If the buyer pays more, it's because the dealer can negotiate better ... well, of course, the salesman is trained to negotiate, most buyers are not. But that's no reason to take advantage of a buyer that comes less "negotiation' trained.