Progressive Insurance

darrellc57 wrote:
I want to warn all RV owners to avoid Progressive insurance.On 7/27 while pulling my camper the roof membrane came loose and damaged my vents and tore off my antenna.I made a claim to Progressive on 7/28 and was advised to take the camper to the closest dealership which was Pontiac RV in Pontiac Illinois.I advised Progressive of a major storm event that had occurred in my home town on 7/22 and explained that I believed that the roof had been damaged by hail or tree branched that had been blown down.The serviced manager at the dealership also confirmed that there must have been storm damage for this to occur.When the adjuster looked at the trailer he first indicated that the cause of damage was from improper maintenance.This camper is a 2014 model and my 7th RV.When I informed him that I inspect and clean my roof at least every 90 days and provided receipts for rubber roof cleaner and Dicor lap sealant then I was informed that Progressive would investigate further.I called my agent with my displeasure and was assured that they were reconsidering.I also supplied weather reports from the national weather service along with radar images proving the fact that a major storm with damaging winds and hail had occurred on 7/22.10 days went by and I got a call from the adjuster telling me that Holiday Rambler had used the wrong glue on the roof because it had a OSB Roof deck.I contacted Monaco who now owns Holiday Rambler.(Rev group)I supplied them with my vin and was informed that Progressives claim of the wrong glue was totally false.I also contacted Dicor and they also confirmed that the proper adhesive was used.The bottom line is that the worms will come up with total lies to avoid paying claims. I am currently seeking legal help and plan to bring a law suit to regain the money that should have been paid without question on this claim.I have also filed a complaint with the Illinois insurance commission and the. bbb.
Please avoid this company at all cost!!!!!!!

What you described sounds like the termination strip at the front failed allowing air under the membrane. Is that what happened? I don't see how a storm could cause it to happen.

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