Proper Protocol for “Complimentary Roof Inspection”
What is the proper protocol an RV Service Center should follow when offering their customers a “Complimentary Roof Inspection” ? I dropped off my 2016 TT (rubber roof with Dicor seam sealant) in for routine maintenance. I was informed the sealant on the roof needed to be redone - removed and new sealant applied - at a cost of $1300. The RV Service Center sent me photos which showed 2 large holes in sealant areas. I had cleaned the roof in late fall and had the TT covered over the winter, and there were no holes in the sealant.
I declined the $1300 repair, took the TT home, went topside to inspect the sealant holes. It appears there are a few soft raised “bubbles” of sealant, these can be pressed down with slight pressure, but bounce back up.
Is it proper procedure for an RV Service Center have a technician, as part of a “Complimentary Roof Inspection” dig into an otherwise intact soft spot of sealant, creating a hole in the sealant ? I requested the RV Service Center perform a patch job on the few affected areas, but they refused, saying this would not be a good repair option. This is a 3 year old TT, and I believe I can selectively remove the few areas of soft sealant with Dicor self-leveling sealant myself.
Thanks for any advice.
I declined the $1300 repair, took the TT home, went topside to inspect the sealant holes. It appears there are a few soft raised “bubbles” of sealant, these can be pressed down with slight pressure, but bounce back up.
Is it proper procedure for an RV Service Center have a technician, as part of a “Complimentary Roof Inspection” dig into an otherwise intact soft spot of sealant, creating a hole in the sealant ? I requested the RV Service Center perform a patch job on the few affected areas, but they refused, saying this would not be a good repair option. This is a 3 year old TT, and I believe I can selectively remove the few areas of soft sealant with Dicor self-leveling sealant myself.
Thanks for any advice.
