Rant - getting someone to work on a Class C motorhome
I automatically rejected motorhomes built on the Sprinter because of limited availability of MB dealerships that will service them. Buy Ford or Chevy, everyone said, dealers are everywhere. Umm, yeah, right ...
Well, last week our catalytic converter was stolen. No problem, thought I, I'll call the selling dealer (Poulsbo RV in Sumner WA). Their response - "we don't do chassis work". Fair enough, I suspected that would be the case, but out of a mis-placed sense of loyalty figured I'd give them first dibs. "Who would you recommend?" "A Ford dealer". "I have a Chevy". "OK, then a Chevy dealer". Not "oh yeah, we send work like that to xxx down the road", just "can't help you". I don't think I'll be going to Poulsbo for even the kind of servicing that they are able to do, based on that.
Multiple Chevy dealers (including those that sell and service the exact same vehicle this motorhome is built on) say they don't have a lift that can handle it. None can suggest who might be able to do it (well, a couple referred me to local independent shops, but all were a hard "no" as soon as they heard motorhome).
I did find a local independent muffler shop who says he can handle it, and will probably go with him if I can persuade him to provide an estimate without me having to tow the motorhome to him (insurance will pay for the tow to repair it, but not a tow to get an estimate).
This whole thing makes me wonder what's going to happen when something goes wrong with the Chevy it is built on.
This is a 24'4" motorhome built on a Chevy Express 3500 van. Not some monster RV.
Well, last week our catalytic converter was stolen. No problem, thought I, I'll call the selling dealer (Poulsbo RV in Sumner WA). Their response - "we don't do chassis work". Fair enough, I suspected that would be the case, but out of a mis-placed sense of loyalty figured I'd give them first dibs. "Who would you recommend?" "A Ford dealer". "I have a Chevy". "OK, then a Chevy dealer". Not "oh yeah, we send work like that to xxx down the road", just "can't help you". I don't think I'll be going to Poulsbo for even the kind of servicing that they are able to do, based on that.
Multiple Chevy dealers (including those that sell and service the exact same vehicle this motorhome is built on) say they don't have a lift that can handle it. None can suggest who might be able to do it (well, a couple referred me to local independent shops, but all were a hard "no" as soon as they heard motorhome).
I did find a local independent muffler shop who says he can handle it, and will probably go with him if I can persuade him to provide an estimate without me having to tow the motorhome to him (insurance will pay for the tow to repair it, but not a tow to get an estimate).
This whole thing makes me wonder what's going to happen when something goes wrong with the Chevy it is built on.
This is a 24'4" motorhome built on a Chevy Express 3500 van. Not some monster RV.
