Equalizer hitch failure

RinconVTR wrote:
Interesting. The cause and effect makes a lot of sense. However, your first pic shows a small fraction of the ball shank, doesn't it? There is not a mark on it. Did you send different pics to progressive and camping world by chance? Can you post them?

The pictures that Todd used to make his diagnosis was very similar to that first photo, but included my license plate number and some other personal stuff that I did not post on the public forum.

I do have pictures of the new replacement hitch that Camping World gave me. It shows the same problem with the longer shaft, but the new hitch had not been used when these photos were taken. After a week of trying to get CW to order the correct ball I finally took the hitch to another dealer and paid for the right ball and installation out of my pocket. You can read about that ordeal here http://www.rv.net/forum/index.cfm/fuseaction/thread/tid/27924763.cfm









We had a trip planned for this weekend and when I went to hookup my trailer Friday morning, I discovered that when CW gave me the replacement hitch head, they did not set it up the same as the original. They used 7 spacer washers instead of the original 5. They installed the hitch 2 inches higher on the riser than original, making the nose of the trailer sit too high when connected. They also had the bolts that go through the socket sleeves over torqued to where they would not budge even with the weight distributing bars in them to use as leverage. I sat there in the storage parking lot rebuilding the hitch after I went and got my tools from my work, and buying the few things I did not have like a torque wrench. I mean all CW had to do was measure and count to set the hitch up identical to how the original was. It was not rocket science. That is my last rant on this subject LOL, thanks for listening.