Forum Discussion

Hawkeye02's avatar
Hawkeye02
Explorer
Oct 23, 2013

Refund while government shutdown

I had reservations at a COE park when the shutdown occurred. I called and asked about a refund and I was told it would automatically be credited back to me on my credit card. It has been three weeks and still no refund...I know they are busy, but has anyone else gone thru this?
  • Refunds/credit back to a CC account can take minutes to months..depending on who is handling the process.

    Contact your CC company..dispute the charge and let them get involved.
    OR Wait patiently
  • It hasn't been three weeks since they went back to work!!!!! They wouldn't be refunding checks if they were furloughed. I'd give them some time.
  • If you dispute the charge, the company (Feds?) has a month to prove you owe it, which obviously, they can't. And you get to keep it.

    When you dispute, the credit goes back on your card the same day - if the 'biller' wins, the charge goes on your card again.
  • I lost four days for myself and four days for my daughter due to the shut down. I received the refund in my bank account a couple of days ago. be patient, you called it that they are busy.

    In retrospect, when T Mobile overcharged me by 400.00 it took a month and a half to get it credited back to my phone account (never did actually return the money but gave me only store credit for it)
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  • The COE we were at we just drove in - no reservation. They haven't even cashed my check yet. Don't know about any refund if they do since we didn't have reservations. Hoping they just don't cash the check.
  • Got mine from grand canyon and COE park outside Nashville....I wouldn't be too patient.
  • We got our from Xterra for one night at the Grand Canyon within 2 weeks of the cancellation. I think patience is good advice.
  • Just checked my credit card account and I was given the credit back today....:)