Repair shop warning! Leo's Vacation World
I purchased a leftover new 5th wheel at Leo's in Gambrills, Md in 2012.
It is a 2011 Heartland Elkridge model 29bhck.
It has been from Md to Montana, and most National parks in between.
Last summer, when returning from Montana, I had an issue with the black tank valve staying open.
Upon return to Md I had Leo's service it. They claim they repaired a cable. My next trip out (2 weeks after return from shop) the tank was still leaking as the valve was not closing.
I again returned it to Leo's and they replaced the cable. Next trip out a week later it was leaking yet again. So I returned it one more time and they replaced my valve.
They also butchered the underbelly corplast rather then dropping it to make all of the repairs. I was assured this time it was fixed.
Next trip out it was leaking into the underbelly behind the corplast. I called again (this was in late May and was told it could not be repaired until July!
I had vacation plans in July and August!
I found another shop to repair it. They checked out the valve to find the seals installed incorrectly and Leo's had overtightened the bolts on the flanges and cracked the plastic!
They also fixed the horrible sealing job that Leo's had done around my piping and revealed the belly with a better grade tape. The cost was $510. I was reimbursed for the repair by my extended warranty company.
Word of the wise: AVOIDE LEO's vacation World in Md. AT all costs. A 10 year old would do a better job in repairing your rig!!
It is a 2011 Heartland Elkridge model 29bhck.
It has been from Md to Montana, and most National parks in between.
Last summer, when returning from Montana, I had an issue with the black tank valve staying open.
Upon return to Md I had Leo's service it. They claim they repaired a cable. My next trip out (2 weeks after return from shop) the tank was still leaking as the valve was not closing.
I again returned it to Leo's and they replaced the cable. Next trip out a week later it was leaking yet again. So I returned it one more time and they replaced my valve.
They also butchered the underbelly corplast rather then dropping it to make all of the repairs. I was assured this time it was fixed.
Next trip out it was leaking into the underbelly behind the corplast. I called again (this was in late May and was told it could not be repaired until July!
I had vacation plans in July and August!
I found another shop to repair it. They checked out the valve to find the seals installed incorrectly and Leo's had overtightened the bolts on the flanges and cracked the plastic!
They also fixed the horrible sealing job that Leo's had done around my piping and revealed the belly with a better grade tape. The cost was $510. I was reimbursed for the repair by my extended warranty company.
Word of the wise: AVOIDE LEO's vacation World in Md. AT all costs. A 10 year old would do a better job in repairing your rig!!
