NYCgrrl wrote:
brucem10113 wrote:
Am very upset about cancelation policy. I cancelled a reservation a full month before my arrival date and was charged $10. When we reserved through the state parks proper (before the contract was given to Reserve America) you could cancel up to 3 days in advance without a penalty. But this new contracting service has everyone locked up with higher rates and fees. I know it is our lazy and cheap park services who didn't want to do the job anymore that gave Reserve America the right to do this to everyone and I think it stinks.
Cancellation policies are the provenance of the individual states that choose to use RA. NY's cancellation policy differs from CT's and so on and so on. For instance, CT waits until a week before a cancellation fee is imposed and NYS charges..9 bucks(?) before a fee is charged 7 days or so for cancellation.
What state is charging 10 dollars for a 30 day cancellation?
I don't believe it's any State under the Reserve America system, that is charging the cancellation fee, it's RA charging the fee, as well as the $9. reservation fee.
I like using the RA & Recreation.Gov, i know i'll have a site, all the fee & policies are clearly spelled out up front, i've had to cancel a few reservations,for various reasons, didn't really mind the $10 fee, what truly saddened me, was the fact that I had to cancel a camping trip.:(
The one thing that does upset me about the Recreation.Gov system, Is the reservation $9 fee, COE parks don't charge the fee, why do the other fed Campgrounds ?