roadside service providers
Who are you folks using for roadside service. I have a class A. Thanks for any response hopefully include annual price and experiences.
Forum Discussion
Usual correct terms:
ERS - Emergency Roadside Service (Provider).
Motor Clubs - What tow service operators call the ERS providers.
Who contracts to/with who (whom)? Most tow operators contract with several Motor Clubs.
What to expect: Tow Operators do have "priority" clients. Example:
State highway Patrol, State Troopers, City PD, etc. The "priority" is both the organization - repeat customer.....whether it's to clear a wreck or just a stalled vehicle in a traffic lane.
THEY get the "priority" - you don't. Busy time you may wait. Slow time = short wait.
*If* you can access the TOW (operator) forums - some Motor Clubs are tightwads, some are slow to honor invoices submitted, some will question the service rendered to the Motor Club member by the tow operator.
All these are "variables". The same Tow Operator may provide great service one day (15 min. wait), lousy service the next day (hour -or more- wait).
As noted - urban or rural area? Road conditions - good or bad (lots of accidents that get priority)? Time of day, etc., etc.
Soooooo your job as a consumer of ERS - is to determine which Motor Club is "right" for you!!
What services are available for what YOU drive - do YOU need to be with the vehicle? - Will the ERS Provider tow both *your* vehicles (Ex: a pickup with a TT or 5th wheel). Does the service cover *every* vehicle you might be driving?
Extra charge for multiple call-outs? - during what period of time?
BTW - ALL the major ERS providers (Motor Clubs) are underwritten by
other major companies.
My choices are two you probably never considered:
Primary = US Rider. Intended for folks with horses, but no need to own hay burners or have same with you. Tow whatever you are driving and/or towing. Only company that will tow a trailer with live animals (as in horses).
Secondary ("backup") = American Motorcyclist. $50 per year. M/C ownership not necessary, tow whatever you are driving and/or towing -
with or w/o M/Cs in the pickup or trailer. Nice monthly magazine - whether you want it or not, LOL.
Whichever you choose - CALL 'EM and ask questions. Like - who is the parent company? - *If* they don't have time for you, you shouldn't have time (or $) for them!!
:W
ERS - Emergency Roadside Service (Provider).
Motor Clubs - What tow service operators call the ERS providers.
Who contracts to/with who (whom)? Most tow operators contract with several Motor Clubs.
What to expect: Tow Operators do have "priority" clients. Example:
State highway Patrol, State Troopers, City PD, etc. The "priority" is both the organization - repeat customer.....whether it's to clear a wreck or just a stalled vehicle in a traffic lane.
THEY get the "priority" - you don't. Busy time you may wait. Slow time = short wait.
*If* you can access the TOW (operator) forums - some Motor Clubs are tightwads, some are slow to honor invoices submitted, some will question the service rendered to the Motor Club member by the tow operator.
All these are "variables". The same Tow Operator may provide great service one day (15 min. wait), lousy service the next day (hour -or more- wait).
As noted - urban or rural area? Road conditions - good or bad (lots of accidents that get priority)? Time of day, etc., etc.
Soooooo your job as a consumer of ERS - is to determine which Motor Club is "right" for you!!
What services are available for what YOU drive - do YOU need to be with the vehicle? - Will the ERS Provider tow both *your* vehicles (Ex: a pickup with a TT or 5th wheel). Does the service cover *every* vehicle you might be driving?
Extra charge for multiple call-outs? - during what period of time?
BTW - ALL the major ERS providers (Motor Clubs) are underwritten by
other major companies.
My choices are two you probably never considered:
Primary = US Rider. Intended for folks with horses, but no need to own hay burners or have same with you. Tow whatever you are driving and/or towing. Only company that will tow a trailer with live animals (as in horses).
Secondary ("backup") = American Motorcyclist. $50 per year. M/C ownership not necessary, tow whatever you are driving and/or towing -
with or w/o M/Cs in the pickup or trailer. Nice monthly magazine - whether you want it or not, LOL.
Whichever you choose - CALL 'EM and ask questions. Like - who is the parent company? - *If* they don't have time for you, you shouldn't have time (or $) for them!!
:W
