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AdvancedQs's avatar
AdvancedQs
Explorer
Oct 24, 2023

Robot Tolls - At My Limit!

Maryland. Has anyone had trouble with Maryland?

I went through 2 tolls in Maryland over a year ago. October1, 2022.

In November 2022 I checked on their website to see if I had tolls to pay. It said they were none to pay. I took screenshot of that. With the date and everything.

Now yesterday I got a new thing in the mail from Maryland. It says I owe a six dollar and an 8 toll plus $70+ in penalties. Civil penalties it’s called.

Between last October and now I have received nothing else. No communication. Only this notice over a year later saying that I owe fees and fines even though I screenshotted their system showing no tolls.

So I called customer service. Trying to get those fines taken off and to pay. The woman was pretty nice. No problems there. She reduced everything down to $24 which is still more than I should be paying, but just to get it over with that’s fine. This is how they rob people. I understand it. it’s a shake down because you’re not from the state. No problem. I’m paying the $24.

So she put me through to the automated system. It doesn’t take my card. It takes me back to her. No problem. So we try my card manually. Decline. It has over $5000 available on it. We try it again. Declined. So I try my debit card. There’s $10,000 in there. Declined. Apparently their system is not working properly or my bank is deciding that they are not on the up and up.

OK so no problem here now. I’m going to spend even more time paying a toll. I go onto their website and I create a brand new account. Putting all of my license plate information. Credit card information. (The online system took my card no problem ) They ask for a lot of information. I had to fill it all out so that I could pay online. Well guess what?

The online system says I HAVE NO TOLL DUE!!!

I am beyond my limit here. This is the stupidest thing I have ever seen. Nothing works with that system. I can’t even pay. I don’t even know what else to do. But it sure will keep accumulating and they will pass it onto my state won’t they?

Has anyone else had all these problems with Maryland?

Also it should not take $24 and 6 hours of my life to go through two ******* tolls. Especially not when it cost all of those toll operators their jobs.

I have had it with these kind of tolls at this point.
  • We have three EZ Pass Transponders all from New York State. One for the Car, one for the Truck when solo, and the third for the Truck when towing. didn't pay a penny for them. Now we do have two Sun Passes and they did cost of $20 each, but we've had them for years, and righ now we're on Sanibel Island and the Causeway Toll is $6 and an addition $3 non-transponder fee, so only a few times over the causeway pays for them.

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