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Gebrown's avatar
Gebrown
Explorer
May 11, 2014

RV dealers rant and question

We've been to three lots, one of them twice and only one of them seemed to want to do business. One kind of screwed us over by shot gunning our credit app out costing us many hits so now were debating on just waiting so that'll clear.
One straight ignored us the first time we went. And one didn't have what we want, ironically they were about the best but really still nothing to write home about.

My issue with this is these are luxury items, I don't have to have one! I would think and hope if I owned an RV dealership my sales staff would be highly attentive and helpful!
I can find plenty of other ways to spend money. Not only that, I have to modify my truck so that costs me even more for this whole deal.

We just bought a new car, the car lot was 100% better than any RV lot we've stepped foot on!
People need cars to go to work, school, etc, people don't need RVs. Seems to me RV lots would love to see us drive onto their lot.

Anyway, end rant. Also, I'm aware some people live in them etc etc. My rant is based on the fact I can't seem to find an RV lot to suit my needs.

Anyone else run across this, is this normal?

30 Replies

  • Gunship Guy wrote:
    The only reason I'd want a salesman around is to get keys for locked units. Other than that, I prefer they stay away. Most don't even know the basics of the products they're selling.


    X2
    Don
  • You are not the lone ranger. The first time I went to look to buy an RV I found then aloof, unaware and uneducated on RV's. Many not even wanting to go out on the lot to open one up to look at at. :R

    I have the same advice as above, sadly you DO have to keep looking for a dealership that really cares and want to assist you in buying an RV.


    ...One kind of screwed us over by shot gunning our credit app out costing us many hits so now were debating on just waiting so that'll clear....

    As far as this goes, as you have now learned, is NEVER fill out a credit app until you are positive you want the RV and know you can afford it. Many want you to fill out one 'just' to see if you are financially capable of buying one. THOSE are the lazy sales people fearful of wasting one moment of their time showing you RV's. And/OR won't show you ones of better quality and lower price! :W
  • I'm with you Gun Ship Guy......I don't want ANY salesperson around me no matter what I buy. If I have a question then I'll let them know. Being a woman and out shopping for a car....amazed at how many salespeople don't pay us any attention. Had several more or less tell me to bring the hubby in so they could talk to him...excuse me...I have my own money. Think a lot of the ladies on here have a say in buying the RV too. And BTW both of our daughters make more money than their husbands so salespeople Don't assume it's all up to the man.
  • My rant is based on the fact I can't seem to find an RV lot to suit my needs.


    You are looking for a coach; the RV dealership is looking for a sale. Until you both come together there will be frustration on your part and also on the dealers part. They have no idea you are serious or just passing time so they try to get you to tell them how soon you plan to buy and what you are looking for. That is just good salesmanship. If they want to run your credit just say not until we pick out a coach and agree to a price. Until then give them nothing especially don't give them a deposit. For any dealership it is a numbers game; many customers will look and of that a percentage will buy. They try to figure out if you are a looker or buyer early on and that determines the time they spend with you. Asking for a deposit or a credit app is one way to determine which group you are in.

    RV sales are strong so you need to tell the dealership you are serious and will purchase as soon as you find what you are looking for and at the price you will pay. If that is not enough for them to spend the requisite time with you then move one.
  • The only reason I'd want a salesman around is to get keys for locked units. Other than that, I prefer they stay away. Most don't even know the basics of the products they're selling.
  • Keep looking, there are great RV dealers out there. Some really bad ones too. Be careful and have patience.
    Took us about a year to find each of the RVs we have owned.
  • 1st off never let anyone run a credit check. You just bought a car so you know what your rating is. Too bad if the RV dealer doesn't get to run the credit check. If and when you decide on the model you like and price then run the credit check. Sales people are pushy but just stand your ground. We looked at several lots over the years and only had one sales person that I would call ignorant. The rest were very helpful. Even telling me that my truck wouldn't be a good fit with some of the TT's we were looking at. Good sales people are out there just keep trying different lots. Go out of town if necessary. We couldn't get a deal on what we wanted locally so we drove 300 miles to get our latest 5th wheel.
    Your credit may not be dinged with the latest run of checks. It used to be that way, but now I believe that if banks or whatever lending institution knows you're looking then they realize that you're subject to credit checks. It's not your fault if you get down to a deal and the dealer is running the credit check, then they turn the tables on you and start jacking you around so the good deal isn't good anymore. Subsequently you leave and go to another dealer. Happens all the time buying cars.
  • Yes! I have been appalled at the ignorance and lack of interest some RV dealer display when you are out shopping. I have had them ask me how soon do I plan to buy? Duh! first I have to find what I want, then the price I want to pay, that starts with the dealer. Some dealers want to run you around their lot in a golf cart stopping only when you ask them to. That is not shopping in my lexicon. They have little interest in what you might already own, they know they are not going to give you anywhere near a decent trade in.

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