Forum Discussion
dieharder
Jul 24, 2013Explorer
There could be a couple of reasons why you got contacted and/or your negative review was deleted.
1) If your negative post had unresolved issues or questions that the RV park manager could not possibly repond to in the review, I can see where that is deleted and the admin of the page advises you that you should contact the manager.
2) If your negative review had specific information on the issues you had causing the negative review, you can be pretty certain that the manager of the park knows who you are... especially if you voiced it with them while you were there. If they know who you are, and you reserved online or even by email (I do this sometimes), then they have your contact info. They do read the reviews on hte site, even if there is no ability for them to reply.
3) Possibly the admin knows the owner/management of said park, and knows that, if you contact them, then they will try to make things right. The admin/owner of the page is a reviewer themselves, and probably knows a ton of park managers/owners out there. Possibly a good reply to the message asking you to contact the manager would be to ask exactly who is contacting you. Information like that isn't necessarily a bad thing.
4) Since you indicate your review was last DEC, go back ot the park listing and click on the "view older reviews" link to see if your review might be in there. They only show the most recent few reviews and there might be a few newer than yours.
1) If your negative post had unresolved issues or questions that the RV park manager could not possibly repond to in the review, I can see where that is deleted and the admin of the page advises you that you should contact the manager.
2) If your negative review had specific information on the issues you had causing the negative review, you can be pretty certain that the manager of the park knows who you are... especially if you voiced it with them while you were there. If they know who you are, and you reserved online or even by email (I do this sometimes), then they have your contact info. They do read the reviews on hte site, even if there is no ability for them to reply.
3) Possibly the admin knows the owner/management of said park, and knows that, if you contact them, then they will try to make things right. The admin/owner of the page is a reviewer themselves, and probably knows a ton of park managers/owners out there. Possibly a good reply to the message asking you to contact the manager would be to ask exactly who is contacting you. Information like that isn't necessarily a bad thing.
4) Since you indicate your review was last DEC, go back ot the park listing and click on the "view older reviews" link to see if your review might be in there. They only show the most recent few reviews and there might be a few newer than yours.
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