It seems like every new RV we look at at the dealers has stuff wrong with it. Cabinet doors falling off, lights hanging loose, lights not working, toilet seats loose. How do they expect to sell it to you when it's falling apart before you even use it one night?

If I was a dealer I would make sure a new RV was in as perfect shape as possible before showing it to potential buyers. However, not all dealers can afford to repair issues prior to selling an RV. So they will promise to fix the items prior to delivery to you.Additionally, many of the RVs at dealers have been demo units at the dealer as well as at nearby RV shows so it is possible the unit just came back and they haven't had time to repair damage from hundreds of looky-loos at an RV show.Our 5th wheel came directly from the factory to the dealer where we picked it up. There were a total of 12 quality issues we discovered on our first trip in the RV. They were all taken care of and we've been very happy with our 5th wheel for over 22 years.

Bought our rig a little over two years ago. Bought off dealer lot. Had about 5 things to be fixed or cleaned up. Also asked for a couple of extras to be added. All done by the dealer. Within first 6 months had two minor warranty issues that came up and again fixed with no problems by dealer.Trouble free for past two years and enjoy the heck out of it. Well except for that one operator error but I don't see any reason to go into that here.... :S :BFortunately quite minor.Good Luck

I noticed that at the Hershey RV show a couple years ago. I was surprised the dealers/manufacturers would display new units with all the obvious flaws and quality issues.

If the fix is simple, I might or might not mention it to the dealer, but do it myself. If it's an appliance or something else major not working, that's different. We bought a brand new class A and it had a couple of small fit/finish issues that were easy to fix with a couple of wood screws and a power drill. Never bothered to mention them because the fixes were easy and it wasn't worth the time and inconvenience involved to let them do the repairs. We live 60 miles away from our nearest dealer.

I agree with MDK. Unless it is something that is going to cost a lot of money, I fix it myself. Easier on the blood pressure and since I plan on keeping the Winnebago a while, I might as well get used to fixing things. "Your milage may vary" but I find it pretty satisfying to fix stuff and know it's been done right (even if I have to do it a couple times!).

RV Quality | Good Sam Community

33 Replies

gbopp
Explorer
Jan 26, 2018
I noticed that at the Hershey RV show a couple years ago. I was surprised the dealers/manufacturers would display new units with all the obvious flaws and quality issues.
LetsRV
Explorer
Jan 26, 2018
Bought our rig a little over two years ago. Bought off dealer lot. Had about 5 things to be fixed or cleaned up. Also asked for a couple of extras to be added. All done by the dealer. Within first 6 months had two minor warranty issues that came up and again fixed with no problems by dealer.

Trouble free for past two years and enjoy the heck out of it. Well except for that one operator error but I don't see any reason to go into that here.... :S :B
Fortunately quite minor.

Good Luck
the_bear_II
Explorer
Jan 26, 2018
If I was a dealer I would make sure a new RV was in as perfect shape as possible before showing it to potential buyers. However, not all dealers can afford to repair issues prior to selling an RV. So they will promise to fix the items prior to delivery to you.

Additionally, many of the RVs at dealers have been demo units at the dealer as well as at nearby RV shows so it is possible the unit just came back and they haven't had time to repair damage from hundreds of looky-loos at an RV show.

Our 5th wheel came directly from the factory to the dealer where we picked it up. There were a total of 12 quality issues we discovered on our first trip in the RV. They were all taken care of and we've been very happy with our 5th wheel for over 22 years.

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